Support
Email support@levelupstudios.com with any question about the app. Tell us the email address you sign in with, and what you were doing when something went wrong.
Can't sign in
On the sign-in screen, choose Forgot password? and we'll email a six-digit code to reset it. If you signed up with Apple or Google, choose that button again instead.
Delete your profile
- Open the app and go to Settings.
- Scroll to Danger zone and choose Delete my profile.
- Confirm it's you. If anyone else is in your household, choose which of your bills and expenses to keep for them. If you're the last member, the household and everything in it are deleted. Then confirm.
Your profile, your bank connections and your private data are deleted. The Privacy Policy says exactly what goes and what stays. If you can't open the app, email us and we'll help.